St Lucia, South Africa 3936
Tel.: +27 (0) 84 24 55904
E-Mail: theamoore1@gmail.com
This website is operated by TravelBugs Stay, owned and managed by Anthony and Thea.
The content on this website is provided for general information purposes about our accommodation, services, and the St Lucia area.
By using this website, you agree to the terms set out in this Legal Notice, together with our Privacy Policy and Booking Terms & Conditions.
We take reasonable care to ensure that the information displayed on this website is accurate and up to date. However, details such as availability, pricing, amenities, nearby attractions, and images are provided in good faith and may change without notice.
TravelBugs Stay makes no guarantee that all information will always be complete or error-free and reserves the right to update or amend content at any time.
All text, images, logos, videos, and other material on this website are the property of TravelBugs Stay unless otherwise stated.
You may:
* View and print content for personal, non-commercial use
You may not:
* Copy, reproduce, distribute, or use any content for commercial purposes without written permission
To the maximum extent permitted under South African law, TravelBugs Stay will not be liable for any direct or indirect loss, damage, or injury arising from:
* Use of this website
* Reliance on information contained on this website
* Temporary unavailability of the website
* Links to third-party websites
* Participation in third-party activities, tours, services, or experiences listed or linked on this website
Guests stay at TravelBugs Stay at their own risk, subject to applicable law and our booking terms.
This website may include links to external websites for convenience or information. TravelBugs Stay has no control over the content, availability, or policies of third-party sites and accepts no responsibility for them.
Third-Party Activities Disclaimer & Indemnity
Information about third-party activities, tours, restaurants, transport services, adventure experiences, and other attractions in or around St Lucia is provided for general information and convenience only.
TravelBugs Stay does not own, operate, manage, control, endorse, or receive compensation from these third-party service providers unless explicitly stated. Inclusion of any link or recommendation does not constitute approval, certification, or guarantee of any kind.
TravelBugs Stay has not necessarily tested, inspected, verified, or personally experienced the services, activities, or experiences offered by third parties and makes no representations or warranties regarding their safety, quality, reliability, availability, pricing, legality, or performance.
Any booking, payment, arrangement, or participation with a third-party service provider is entered into entirely at the guest’s own discretion and risk.
Indemnity
By choosing to engage with any third-party service, activity, tour, restaurant, or experience referenced on this website, you agree to indemnify and hold harmless TravelBugs Stay, its owners, hosts, employees, and agents from any claims, losses, damages, injuries, illnesses, costs, disputes, dissatisfaction, misrepresentation, cancellations, or legal actions arising directly or indirectly from such engagement.
This Legal Notice is governed by the laws of the Republic of South Africa, and any disputes shall be subject to South African courts.
TravelBugs Stay is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This policy explains how we collect, use, store, and protect your personal information.
We may collect the following personal information when you:
* Make a booking
* Enquire via the website, email, WhatsApp, or booking platforms
* Check in or stay with us
This may include:
* Name and surname
* Contact details (email, phone number)
* Booking and stay information
* Identification details where required by law
* Payment references (we do not store card details)
Your personal information is used only to:
* Process and manage bookings
* Communicate with you about your stay
* Meet legal and accounting requirements
* Improve our guest experience
We will never sell or trade your information.
Your information may be shared only when necessary with:
* Booking platforms (e.g. Booking.com, Airbnb, etc.)
* Accounting or payment service providers
* Legal authorities where required by law
All reasonable steps are taken to ensure your information is handled securely.
We take appropriate technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.
You have the right to:
* Request access to your personal information
* Ask for corrections or deletion (subject to legal obligations)
* Withdraw consent for marketing communications
Requests can be sent to:
đŸ“§ theamoore1@gmail.com
All bookings are subject to availability and confirmation. A booking is only confirmed once the full payment has been received and confirmation issued.
* Payment terms are communicated at the time of booking
* A refundable breakage / damage / noise deposit is required and no keys will be handed over unless the deposit has been paid.
* Rates are quoted in South African Rand (ZAR) unless stated otherwise
Cancellation terms may vary depending on the booking platform used or the rate selected.
Unless otherwise stated:
* Cancellations made within the free-cancellation period (more than 3 weeks ) will be refunded according to platform rules
* Late cancellations or no-shows will result in full forfeiture of payment
All cancellation policies comply with the Consumer Protection Act (CPA).
Where a refund is applicable, it will be processed within a reasonable time and returned via the original payment method where possible.
* Check-in is 14h00 and check-out is 10h00.
* Early check-in or late check-out is subject to availability and approval
Guests agree to comply with house rules, including noise policies and property care. Failure to do so may result in forfeiture of the deposit or termination of the stay without refund.
Guests are responsible for:
* Any damage caused during their stay
* The behaviour of all occupants and visitors
TravelBugs Stay accepts no responsibility for loss or damage to personal belongings.
TravelBugs Stay will not be held liable for cancellations or interruptions caused by events beyond reasonable control, including natural disasters, power outages, government restrictions, or wildlife activity.